Posted by SARA ABOUZEEDAN
All orders will receive a confirmation email when the order is placed and another email when their order has been dispatched. Please allow 3 working days for all orders to process. All orders will be shipped out on normal weekdays, Monday to Friday.
Please ensure you enter your correct and complete delivery address when placing an order as we cannot be responsible for orders that go missing due to incorrect delivery details. For all shipping please include your contact phone number so that the courier may contact you if there are any problems with delivery. If you do not receive a shipping confirmation email within 4 working days, please contact customer service. Thank you.
For insurance and extra cover please email us at orders@askarifighter.com
Delivery estimate 1-3 working days from dispatch. Always Free Shipping* to all our customers within Sweden.
We deliver to all corners of the world. Delivery estimate 3-10 working days from dispatch.
You will receive a confirmation e-mail from us when your order is shipped. Once reaching your country, it may take additional days for the package to be passed through customs. This additional time varies with each country outside the EU-countries.
All international customers are responsible for customs import taxes and duties within their own country. We will include an invoice with each parcel stating the full amount of each package.
Here at Askari, we want all our customers to be pleased with all of their orders.
We know that not every purchase will fit & returns or exchanges are sometimes needed. Because of this, we offer no-hassle easy returns.
You will be responsible for all return shipping charges.
The goods must have been unused and are in as new condition All products must be returned to us in their original, unworn, unwashed, & smoke/smell free condition.
All products must be returned in their original condition with packaging and tags included.
Please note that international customs duties and sales taxes are not refundable.
If you would like to exchange your item for a different size, you will need to send your original item back to our Returns Department. Once we have received your return we will immediately send you out the new size or product you want to exchange to. We cannot guarantee the item you would like will still be available when the return reaches our department. If the size or product is not available, you will then be issued store credit for the returned item in which you may use to purchase a new product.
Put a note inside the package of your order-number and full name, and to what products and sizes you would like to exchange to, so we can easily find your order and make an smooth exchange.
- Sale items are all final sale & cannot be returned.
- Limited Edition items cannot be returned.
- Due to hygiene reasons, we do not accept returns on groinguards, mouthguards and other hygienic products, even if they are new.
- We do not accept returns on gift cards.
- We do not accept exchange or return on custom-made designed products.
- Original shipping fees are not-refundable & return shipping is the responsibility of the customer.
Email customer service for questions regarding specific measures.
You can always feel safe when buying from Askari. All items received for return within the 14 day period will be completely refunded. If an item is received between 15-30 days, it will be returned as store credit. Your refund is first processed when the product reaches our ware house. It usually takes 3-4 days after we receive the items depending on your bank.
We recommend the use of an insured parcel service for international returns.
Please retain proof of postage as we cannot issue refunds for items we do not receive.
Askari does not cover the cost of shipping cost for returning items outside of Sweden.
All of our products are carefully checked before they are packaged. If an item is received damaged or defective, customer service needs to be notified within 3 days for an order replacement of new product. Notification past the 3 day return window will not be eligible for a refund or replacement.
We guarantee that the products you have ordered are in good shape when you receive them. If you receive a broken or wrong products, please contact customer service as soon as possible.
We aim to send you the correct order every time, however, we are all human and mistakes are inevitable. If for any reason your items are faulty or incorrect, please get in touch immediately via email. We allow 30 days from purchase to refund/exchange a faulty item. We always bare the cost for shipping if you receive wrong or faulty product/s. Always keep a proof of your return until we receive your package.
We highly recommend using a trackable return method. Once we receive your package, your return will be processed in 2-5 business days. You will receive an email when your return is processed.
Return adress:
Askari Fight Wear / Pound 4 Pound AB
Sweden
Gothenburg 422 59
Tagenevägen 14k
+46731529193
Sweden
Our customer service is always contactable by e-mail for any questions:
orders@askarifighter.com
We reserve the right to cancel a sale in the event stock is sold out or our suppliers are unable to supply an order, and for any price errors that may occur.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
